InfoInfo
General terms and conditions and cancellation policy at a glance
Conditions and important information for your holiday at Luxury Chalet P in Val Gardena.
General terms and conditions
- Prices are per week (or other specified period) and include breakfast, ecological cleaning service and SPA
- To confirm the reservation, we require a deposit of 30% of the total amount
- A deadline will be set for the payment of the confirmation deposit
- The confirmation deposit serves as a guarantee for the fulfillment of the rental contract and will not be refunded in the case of unilateral cancellation by the guest
- A credit card is required to guarantee the booking
- Even in the event of late arrival or early departure, the entire reserved period will be invoiced
- The balance will be charged 1 week before arrival or on the day of arrival
- Unused breakfasts will not be deducted from the bill
- Check-in is available from 15:00 onwards
- For arrivals after 17:00, please call +39 339 5960009.
- On departure, the accommodation unit will be at your disposal until 10:00 a.m.
- The child reductions apply from 2 full-paying persons in the double sofa beds
- Prices are subject to change (e.g.: in case of unforeseeable and excessive price increase in electricity and gas)
- Garage parking space is included in the chalet (one car per accommodation unit)
- An e-charging station is available; please inform us when booking, charging is subject to a fee
- By paying the deposit to confirm your booking, you automatically accept our terms and conditions
Cancellation conditions
- From the time of booking until 16 days before arrival, 30% of the total price will be retained
- In the case of cancellation between 15 days and the day of arrival, 80% of the total amount of the booking will be charged
- In the case of early departure or late arrival, 100% of the agreed daily rate per unused day will be charged
- In case of non-arrival, 100% of the agreed total price will be charged
Settlement
- A 30% deposit is required for confirmation at the time of booking
- The remaining 70% is to be paid one week before arrival